Frequently asked questions

About our products

How are the snacks made? They are dehydrated at low temperature to preserve all their nutrients. They are 100% natural, with no preservatives, colourings or additives.

Which dogs are they suitable for? For dogs of all ages and sizes. As they are single-protein and natural, they are also ideal for dogs with food sensitivities.

How long do they keep? Check the best-before date on each pack. Store the snacks in a cool, dry place, tightly closed once opened.

Orders and shipping

When will I receive my order? Orders are processed within a maximum of 48 working hours; shipping with Correos Express takes 24 to 72 hours.

Is shipping free? Yes, on orders over 40 € (VAT included). Below that, shipping costs 5.95 €.

Returns

You have 30 days from receipt to return unopened products in their original packaging. More details in our terms of sale.

Any other questions? Write to us at dosdog.gerencia@gmail.com.